If you are not satisfied with your order, we are happy to refund, exchange or provide replacements.

Following are a few basic guidelines for your return.

  1. Returns must be made within 30 days of purchase date.
  2. Products must be returned undamaged and in good sellable condition.
  3. Returns are limited to purchases made from our website, as we sell exclusively on our website and not to other vendors, stores, or websites.

To return your products for credit or refund, please do the following:

  1. Email with your name, order number, and the items you are returning along with a brief reason for the return.
  2. Ship the item(s) you wish to return to:
    Cade Black LLC
    c/o Returns- Olfactory Nomad
    2125 Washington St
    Kansas City, MO 64108
  3. Once your package has been received and inspected, the refund will be processed.
  4. Refunds will be applied to the original method of payment.
  5. You will receive an email informing you of your refund status, less any shipping charges.
  6. We do not refund original shipping charges.

****Note, as we use ingredients from nature, colors may differ from website images due to seasonality, harvests, weather, etc.